FAQ

What does nova-b sell? The store offers sports-nutrition and active-lifestyle products, including caffeinated pre-workout formulas.
Who should avoid caffeine? Follow the label; products may be unsuitable for children, pregnant or nursing people, caffeine-sensitive customers, or people with certain conditions or medicines.
Are product claims medical advice? No. Follow the manufacturer’s label and consult a professional for health questions.
Do you ship in the US? Yes, where checkout offers a service for the address.
What currency is used? United States dollars (USD).
How long does shipping take? Allow 1–3 business days handling and approximately 5–12 business days in transit.
Can I return an opened supplement? Not for change of mind; unopened defective or misdescribed products remain covered by applicable law.
Who pays return postage? The customer pays for change of mind; nova-b covers reasonable costs for an accepted fault or shipping error.
When do refunds arrive? Normally within 14 days after an authorised return is received.
How do I contact support? Email raycleo8251@outlook.com or call +1 (404) 673-4916.